Privacy Policy

Welcome to 88kx, Bangladesh's trusted online gaming platform. This Privacy Policy explains how 88kx collects, uses, stores, and protects the personal information you provide when you register, play games, make deposits, or otherwise interact with our platform. By accessing or using 88kx, you confirm that you have read and understood this policy and consent to the practices described herein.

We understand that privacy matters deeply to our players across Dhaka, Chittagong, Sylhet, Khulna, and every corner of Bangladesh. This document is written in plain, accessible language so you can make informed decisions about your data. We are committed to handling your information fairly, transparently, and in full compliance with applicable data protection principles.

When you register and use 88kx, we collect certain categories of personal information necessary to deliver our services, maintain account security, and comply with our obligations. The categories of data we collect include:

• Identity information: full name, date of birth, gender, and a government-issued ID where required for account verification.
• Contact information: email address, mobile phone number, and registered address (city or region within Bangladesh).
• Financial information: transaction history, deposit and withdrawal amounts, payment method details (e.g., bKash, Nagad, Rocket mobile wallet identifiers).
• Technical data: IP address, device type, browser type, operating system, session duration, and in-game activity logs.
• Communications data: records of messages or queries submitted through our customer support channels or email.

We collect only the minimum information necessary for each specific purpose. We do not collect sensitive categories of data such as biometric data, health records, or political affiliations.

88kx uses the information we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with those purposes. Specifically, we use your information to:

• Create and manage your account, verify your identity, and ensure only authorized individuals access your account.
• Process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels securely and accurately.
• Deliver and improve our gaming services, including cricket betting, live casino, slots, crash games, and fishing games.
• Communicate with you about account activity, promotional offers, bonus updates, and important service announcements.
• Detect and prevent fraudulent activity, money laundering, unauthorized access, and other security incidents.
• Meet our legal, regulatory, and compliance obligations, including responsible gaming requirements and age verification (21+ only).

88kx uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze how our platform is used. Cookies are small text files stored on your device that help us identify your browser session and maintain account security across visits. Essential cookies are strictly necessary for the platform to function; they cannot be disabled without affecting core functionality.

You may adjust your browser settings to refuse or delete non-essential cookies at any time. Please note that doing so may affect certain features of the 88kx platform, such as remembering your login session or preferred language. We do not use tracking cookies to build advertising profiles or to share your browsing behaviour with advertising networks.

88kx does not sell, rent, or share your personal data with third parties for commercial marketing purposes. We may share your information only in the following limited circumstances:

• Service providers: trusted third-party vendors (payment processors, KYC verification services, fraud detection systems) who assist us in operating the platform and are contractually bound to handle your data securely.
• Legal obligations: competent authorities, courts, or regulatory bodies when disclosure is required by applicable law, court order, or to protect the rights, property, or safety of 88kx or its users.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy.

In all cases, we share only the minimum data necessary to fulfil the specific purpose. We require all third parties to respect the security of your data and comply with applicable data protection law.

We take data security seriously. 88kx employs a combination of administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, hashed and salted password storage, role-based access controls on our internal systems, and regular security audits.

While we implement industry best practices, no online platform can guarantee absolute security. We encourage you to choose a strong, unique password for your 88kx account, never share your login credentials with anyone, and contact our support team immediately if you suspect any unauthorized activity on your account.

88kx retains your personal data for as long as your account remains active or as needed to provide you with our services. We also retain data for a reasonable period following account closure to comply with legal obligations, resolve disputes, enforce our agreements, and prevent fraud. The specific retention period depends on the category of data and the purpose for which it was collected.

When data is no longer required, we securely delete or anonymize it in accordance with our internal data lifecycle policy. You may request early deletion of your data by contacting our support team, subject to any overriding legal retention requirements.

As a user of 88kx, you have meaningful rights regarding your personal data. We are committed to honouring these rights promptly and transparently. Your rights include:

• Right of access: you may request a copy of the personal data we hold about you.
• Right to rectification: if any information we hold about you is inaccurate or incomplete, you may ask us to correct it.
• Right to erasure: in certain circumstances you may request that we delete your personal data, sometimes known as the 'right to be forgotten'.
• Right to restrict processing: you may ask us to limit how we use your data while a query or complaint is being resolved.
• Right to object: you may object to our processing of your data for direct marketing or other purposes where we rely on legitimate interests as our legal basis.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verified requests within a reasonable timeframe. We may need to verify your identity before processing certain requests to protect your account security.

When you deposit or withdraw funds via bKash, Nagad, Rocket, Upay, or bank transfer, 88kx processes the minimum financial data necessary to complete the transaction. We do not store complete mobile banking PINs or full bank account credentials on our servers. Payment transactions are handled through encrypted channels, and sensitive payment identifiers are tokenized wherever technically feasible.

Transaction records are retained as required for financial compliance and fraud prevention purposes. All financial data is treated with the highest level of confidentiality within our platform.

Our platform may occasionally reference third-party services such as game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi) or payment partners (bKash, Nagad, Rocket). While we strive to partner with reputable organisations, 88kx is not responsible for the privacy practices or content of any third-party service. We encourage you to review the privacy policies of any external service you use in connection with our platform.

88kx is strictly an adults-only platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly. Parents and guardians who believe their child may have provided data to 88kx are encouraged to contact us immediately at [email protected] so we can take appropriate action.

88kx reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of 88kx after any changes are posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 88kx handles your personal data, our support team is here to help. We are committed to responding to all privacy-related enquiries promptly and professionally.

Email: [email protected]